Last year, the College of Law and Syracuse University School of Social Work launched the Legal-Social Work Partnership Program to provide free, high-quality legal services for veterans, along with social work insight and guidance.
Established in 2023 with the help of Wendy Goidel ‘84, Esq., the partnership has worked to help reduce veteran homelessness and suicide rates while improving the lives of veterans and military families. The program provides Falk social work students who are interested in the intersection of law and social work with a Fellowship that allows them to conduct field work through Syracuse Law’s Betty and Michael D. Wohl Veterans Legal Clinic (VLC).
“I hear the collaborative energy, and see the law and social work students learn from one another and contribute their unique skills to the cause, which is certainly inspiring,” Assistant Dean of Online and Distance Education, and Associate Teaching Professor in the School of Social Work, Ken Marfilius said. “That’s exactly what Wendy set out when she first wanted to bring this model to life in this capacity.”
Benetta Dousuah G’25, the program’s first Fellow, played a key role in bridging the gap between legal support and social services, creating stronger student-attorney/client relationships by providing the law students with a better understanding of the empathy and awareness needed for the bigger picture, rather than an individual legal problem. Law students began adopting more holistic approaches, realizing the need for non-legal services and recognizing when they should find a resource that is better suited to handle certain problems to create outcomes for veterans seeking support. As a result, more than 100 veterans were served through the 2023-24 Legal-Social Work Partnership Program.
“Sometimes the VLC might be able to get that veteran access to VA healthcare and VA compensation, but they’re still having challenges with their family or getting a job or with their landlord,” Executive Director of both the VLC and Syracuse Law’s Clinical Education, and Director of Veteran and Military Affairs, Elizabeth G. Kubala said. “As a lawyer you want to make sure that your impact is sustainable, and sometimes you realize for that impact to be lasting, there are a number of other things that need to fall into place as well.”

Treating the Whole Person
Building on its first year success, the Goidel Law Group Internship Fund expanded the Legal-Social Work Partnership program to include two Fellows for their second year, bringing in undergraduate Paige Esposito and graduate Margo Lance, to leverage their social work skills alongside the law school students tackling challenging legal issues for veterans. Realizing the various barriers and challenges it took for veterans to come to campus to receive support from the clinic, the team started travelling to Altamont, a local VA residential program in Syracuse, once a week to provide their services directly to clients.
“The legal process can be very overwhelming, confusing and frustrating,” Esposito said. “On top of having to navigate all the factors of homelessness, they’re getting a bunch of legal jargon and serious technical terms thrown at them, so we take a step back and touch on different things that the legal system does not, to focus on the person.”
The student-attorney’s main focus is on getting each veteran discharge upgrades that will lead to improved healthcare and financial support, but sometimes it takes a village to accomplish a simple step that is only one part of the overall legal process. While lawyers may not necessarily pick up a client and take them to a doctor’s appointment, for example, there are people who will, and understanding the different facets of a holistic veteran support team has only improved the VLC’s services. Getting client referrals directly from the Syracuse VA’s Health Care for Homeless Veterans program, Lance and Esposito have integrated themselves into the VA social work team as well, working with case managers and program directors that provide additional services to homeless veterans.
“What’s evident in year two is expansion of collaboration, it’s grown in both scope and impact,” Marfilius said. “Expanding the focus beyond traditional legal advocacy to really include comprehensive trauma-informed assessments and case management.”
While the law students are working to connect veterans with benefits, the social work Fellows assist with the intake process, figuring out what they think each veteran needs alongside the requests made by the clients themselves. Using enhanced communication platforms like UniteUs and SyracuseServes, Lance and Esposito are able to streamline referrals and coordinate care across disciplines, ensuring the veterans’ needs are being met.
“My role is to serve them outside of everything that this student attorney is doing…I interpret how I think social work can play into all the things that they do,” Lance said. “I focus on treating the whole person and that can be anything from food stamps up to if they’re interested in joining a church or engaging in community events.”
By working with the social work Fellows, law students can recognize how this support system helps to alleviate certain needs of their clients, understanding that veterans often face a whole host of challenges that must be addressed to move forward. By holistically identifying the needs of each client, the student-attorneys are able to focus on the areas in which they are best equipped to serve.
“You see tangible improvements in veterans’ stability, not just from a legal standpoint with discharges and upgrades, but also well-being in that stability,” Marfilius said. “There’s interdisciplinary success, the integration of law and social work has resulted in more comprehensive care that addresses both legal and psycho-social challenges.”

Building Up the Community, One Person at a Time
The legal challenges veterans face are unique, typically related to the details of their service, and require a specialized legal background and understanding to solve. As veterans age, these barriers can worsen and begin to involve different areas of their physical, social, and emotional health. Without an appropriate discharge status, many are unable to access the very services designed to support them.
“My dad is a U.S Army veteran and he’s now 100% service-connected. These benefits were something he earned, and the Syracuse Veterans Legal Clinic played a huge part in helping him finally get them,” Lance said. “Watching these student attorneys just jump right in and take care of all the things my dad once had to handle alone is incredible. Now, I’m able to assist people in this process where he didn’t have assistance, helping other veterans access the support they deserve. It’s the most rewarding thing in the world.”
Since its creation, the Legal-Social Work Partnership program has helped a large number of homeless veterans move into permanent housing and access VA healthcare. Now, almost ten clients have achieved an 100% VA rating, meaning they receive $4,000 in disability compensation each month.
“You want to know how to make a difference in a homeless veteran’s life? Get them eligible for healthcare in the VA medical center right here in town and get them monthly steady income,” Kubala said. “That is the kind of impact we’ve seen. We’re impacting veteran homelessness right here in our community.”
Every veteran’s story is different, and the Legal-Social Work Partnership program has proven the need for empathy, patience, and a willingness to figure out what will actually help in each case. What began as an innovative collaboration between Syracuse Law and School of Social Work has evolved into a model for community-driven change, and by meeting veterans where they are, both physically and emotionally, the Legal-Social Work Partnership program is helping to rebuild lives piece by piece.
“We’re taking an underserved and deserving population, and setting them up for a successful life,” Lance said. “It feels like it’s building up the community one person at a time.”